Episode 10: The Best Ways to Delight Repeat Customers

Written By Joseph Burger
Delighting a customer

Episode Synopsis:

In this episode of Time Well Spent, we break down the best ways to delight repeat customers and strengthen long-term relationships. You’ll hear about:

  • Why you should never get complacent with returning clients

  • The importance of remembering personal details that show genuine care

  • How small discounts or add-ons prove your ongoing value

  • Taking extra time to listen and respond to customer requests

  • Understanding how much repeat customers save you in acquisition costs

  • Why premium service for repeat clients builds loyalty and retention

Related Article: The Best Ways to Delight Repeat Customers

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Episode 9: Management Practices That Boost Employee Productivity