Episode 69: Generational Gap on the Jobsite

Field service technicians using mobile devices and tablets on a job site, representing real-time communication, team coordination, and workforce productivity.

Episode Synopsis:

In this episode of Time Well Spent, we explore how field leaders can bridge generational differences and build stronger, more unified teams across age groups. You’ll hear about:

  • Why generational gaps are really about expectations, not age. 

  • How Baby Boomers, Gen X, Millennials, and Gen Z approach work differently. 

  • Why assumptions about technology use cause unnecessary tension. 

  • How pairing experienced and younger workers strengthens both skill sets. 

  • The importance of communicating in multiple formats like calls, texts, and huddles. 

  • Why simple, intuitive technology improves adoption across all generations. 

  • How focusing on outcomes instead of methods reduces conflict. 

  • The value of transparency and fairness in building trust across generations. 

  • Why removing system friction makes collaboration easier for everyone. 

  • How generational diversity strengthens teams when properly supported.

Related Article: Managing the Generational Gap on the Jobsite

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Episode 68: Leading a Field Crew From Afar